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Privacy Policy

Privacy Policy

Thank you for visiting Rize Labs! This Privacy Policy is designed to inform you about the collection, use, and protection of your personal information when you visit or make a purchase on our website (the "Site"). We value your privacy and are committed to ensuring the security of your personal data. Please take a moment to review the following information, and feel free to contact us if you have any questions.

Information We Collect

When you visit our Site, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and cookies stored on your device. We also collect data about the specific web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with our Site. This information, referred to as "Device Information," is collected using various technologies such as cookies, log files, and web beacons.

When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

Use of Your Personal Information

We use the personal information we collect to fulfill and process orders placed through our Site. This includes processing payments, arranging shipping, and providing order confirmations and invoices. Additionally, we may use this information to communicate with you about your order and to verify and screen orders for potential fraud or risks. We may also use your personal information to tailor the information or advertising we share with you based on your preferences.

The Device Information we collect assists us in screening for potential risks and fraud, particularly your IP address. Furthermore, it enables us to improve and optimize our Site's performance. We generate analytics based on how customers interact with our Site, and this information aids us in assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

To assist us in providing our services, we may share your personal information with select third parties. For example, we rely on Shopify to power our online store and Google Analytics to understand how visitors use our Site. These third-party providers have their own privacy policies that govern how they handle your personal information.

You can learn more about how Shopify handles your Personal Information by reviewing their privacy policy at https://www.shopify.com/legal/privacy. You can review how Google utilizes your Personal Information in their privacy policy at https://www.google.com/intl/en/policies/privacy.

If you wish to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.

In exceptional circumstances, we may disclose your Personal Information to comply with applicable laws, respond to legal requests, protect our rights, or safeguard against fraudulent activities.

Behavioural Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications that align with your interests. If you prefer not to receive targeted advertising, you can opt out through the provided links for specific platforms.

If you prefer not to receive targeted advertising, you can opt out through the following links:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info.

If you want to understand how targeted advertising works, please visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do Not Track

Please be aware that we do not alter our data collection and usage practices in response to Do Not Track signals from your browser.

Your Rights

If you are a resident of the European Union, you have certain rights regarding your personal information. These rights include the right to access, correct, update, or request deletion of your data. Please contact us using the information provided below to exercise these rights.

Moreover, if you are a European resident, please note that we process your information to fulfil contracts we may have with you (for instance, when you place an order through our Site) or to pursue our legitimate business interests as outlined above. Additionally, please be aware that your information may be transferred to locations outside of Europe, including Canada and the United States.

Data Retention

We retain your order information for our records unless you request its deletion.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We recommend reviewing this policy each time you visit our Site.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to lodge a complaint, please contact us via email at support@rizelabs.life.